BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Please note: Adding your address to our Do Not Contact list will ensure you do not receive mailers that are processed by DMP.However, you may still receive similar mailers from other mail houses or direct mail processing service providers. We have taken the immediate action of adding the mailing address provided (179 ****************, ***********, ** *****) to our Do Not Contact database, which will be used to automatically remove the address from mailings processed by Direct Mail Processing, LLC. To aid consumers, mailers processed by DMP include online Opt-Out instructions (). We understand that receiving unwanted mail can be frustrating. We do not sell or endorse the products or services referenced in the mailers. DMP acts as the Intermediary between marketing companies and mail houses that send and receive consumer mailers. However, you may still receive similar mailers from other mail houses or direct mail processing service providers.īy way of background, DMP Is a company that provides mail services to commercial entities that market products and services to the publlc. Please note: Adding your name to our Do Not Contact list will ensure you do not receive mailers that are processed by DMN. If you would like to provide us details on when and how you have made this request in the past, we would be happy to investigate to see what happened. However, we cannot find any record of receiving that request. You mentioned that you have gone through the opt out steps before to remove this consumer from our database. We have taken the immediate action of adding ***************************** name and mailing address to our Do Not Contact database, which will be used to automatically remove them from mailings processed by Direct Mail Network, LLC. However, you may still receive similar mailers from other mail houses or direct mail processing service providers, just like the two you attached to your complaint that I mentioned above were not mailed by DMN. The business reply mail envelope with Distribution Processing Center and the final notice mortgage mailer you attached were not mailed by our company. The business reply mail envelope with Direct Mail Network, LLC listed is the mailer we are responsible for. However,we would like to point out that we are only responsible for one of the three different mailers you attached to your complaint. We have taken the immediate action of adding *********************** name and mailing address to our Do Not Contact database, which will be used to automatically remove them from mailings processed by Direct Mail Network, LLC. To aid consumers, mailers processed by DMN include Opt-Out instructions (by phone and/or online ). DMN acts as the intermediary between marketing companies and mail houses that send and receive consumer mailers. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.By way of background, Direct Mail Network, LLC is a company that provides mail services to commercial entities that market products and services to the public. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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